Privacy Policy

2. Information We Collect

We may collect the following categories of information:

Information you provide. When you create an account, we collect your email address and password (or credentials from a third-party sign-in provider, such as Google or Apple, if you use that option). If you add or search for a location to view trash and recycling schedules, we may collect address or location information you provide.

Automatically collected information. When you use the Service, we may automatically collect certain information, such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, and approximate geographic location. We may use cookies, local storage, and similar technologies to support functionality and analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service.
• Create and manage your account and authenticate you.
• Show you trash and recycling schedules for locations you request.
• Send you service-related communications (e.g., account notifications, security alerts).
• Respond to your requests and support inquiries.
• Analyze usage and trends to improve the Service and experience.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with applicable laws and enforce our Terms of Use.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers. We may share information with vendors who help us operate the Service (e.g., hosting, databases, authentication, analytics). These providers are contractually required to use your information only to provide services to us and to protect your information.
• Legal and safety. We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of us, our users, or the public.
• Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

5. Cookies and Similar Technologies

We use cookies, local storage, and similar technologies to maintain your session, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling certain cookies may limit some features of the Service. We may work with analytics providers that use cookies or similar technologies to collect usage data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service and fulfill the purposes described in this policy. We may retain certain information after account closure to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access or receive a copy of the personal information we hold about you.
• Correct or update your personal information (e.g., through your account settings).
• Request deletion of your personal information.
• Object to or restrict certain processing of your information.
• Withdraw consent where we rely on consent (without affecting the lawfulness of prior processing).
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us via our contact page. We will respond in accordance with applicable law. If you are in the European Economic Area, our legal basis for processing includes performance of our contract with you, our legitimate interests (e.g., security, analytics), and your consent where applicable.

9. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will take steps to delete it.

10. International Transfers

Your information may be processed in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws. Where required, we implement appropriate safeguards (e.g., standard contractual clauses) for such transfers.

11. California and Other U.S. Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended, including the right to know what personal information we collect and how we use it, the right to delete, the right to correct, the right to limit use of sensitive personal information, and the right to non-discrimination. We do not sell or share personal information for cross-context behavioral advertising. To exercise your rights, contact us via our contact page.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Material changes may be communicated via the Service or by email where appropriate. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us through our contact page.